RaiseSignal B.V. is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information
When you use our platform, we may collect:
Name, email address, and contact information
Company information and professional details
Financial information required for investment verification
Identity verification documents
Communication records and correspondence
Technical Information
IP address, browser type, and device information
Usage data and platform interaction analytics
Cookies and similar tracking technologies
Log files and system performance data
2. How We Use Your Information
We use your information to:
Provide and improve our investment platform services
Verify your identity and assess investment suitability
Facilitate connections between companies and investors
Comply with legal and regulatory requirements
Communicate important updates and platform notifications
Prevent fraud and ensure platform security
3. Information Sharing
We do not sell your personal information. We may share information with:
Verified investors and companies - With your explicit consent for specific investment opportunities
Service providers - Third-party vendors who assist in platform operations under strict confidentiality
Legal authorities - When required by law or to protect our rights and users
Professional advisors - Legal, financial, and compliance advisors under confidentiality agreements
4. Data Security
We implement industry-standard security measures including:
AES-256 encryption for data at rest and in transit
Multi-factor authentication for account access
Regular security audits and penetration testing
SOC 2 Type II compliance certification
Limited access controls and employee training
5. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
Access - Request copies of your personal data
Rectification - Correct inaccurate or incomplete information
Erasure - Request deletion of your personal data
Portability - Receive your data in a structured format
Restriction - Limit how we process your information
Objection - Object to certain processing activities
6. Cookies and Tracking
We use cookies to enhance your experience and analyze platform usage. Types include:
Essential cookies - Required for platform functionality
Performance cookies - Help us understand how you use our platform
Functional cookies - Remember your preferences and settings
You can manage cookie preferences through your browser settings or our cookie preference center.
7. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Investment-related data may be retained for up to 7 years as required by financial regulations.
8. International Transfers
Your data is primarily processed within the European Economic Area. Any transfers outside the EEA are protected by appropriate safeguards including standard contractual clauses approved by the European Commission.
9. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification.
10. Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
RaiseSignal Ltd. 3 More London Riverside London SE1 2RE United Kingdom
We will respond to your inquiry within 30 days as required by GDPR.
Privacy Questions & Answers
How do we protect your data?
We use bank-grade AES-256 encryption, secure data centers, regular security audits, and strict access controls to protect your personal and financial information.
What are your GDPR rights?
You have the right to access, correct, delete, or restrict processing of your data. You can also request data portability and withdraw consent at any time.
Do we share your data?
We only share data with verified investors during the funding process, and only with your explicit consent. We never sell personal data to third parties.
How long do we keep your data?
We retain data only as long as necessary for business purposes and legal requirements, typically 7 years for financial records and 3 years for general business data.