Privacy Policy
Last updated: January 15, 2025
Your Privacy Matters
RaiseSignal B.V. is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information
When you use our platform, we may collect:
- Name, email address, and contact information
- Company information and professional details
- Financial information required for investment verification
- Identity verification documents
- Communication records and correspondence
Technical Information
- IP address, browser type, and device information
- Usage data and platform interaction analytics
- Cookies and similar tracking technologies
- Log files and system performance data
2. How We Use Your Information
We use your information to:
- Provide and improve our investment platform services
- Verify your identity and assess investment suitability
- Facilitate connections between companies and investors
- Comply with legal and regulatory requirements
- Communicate important updates and platform notifications
- Prevent fraud and ensure platform security
3. Information Sharing
We do not sell your personal information. We may share information with:
- Verified investors and companies - With your explicit consent for specific investment opportunities
- Service providers - Third-party vendors who assist in platform operations under strict confidentiality
- Legal authorities - When required by law or to protect our rights and users
- Professional advisors - Legal, financial, and compliance advisors under confidentiality agreements
4. Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest and in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- SOC 2 Type II compliance certification
- Limited access controls and employee training
5. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access - Request copies of your personal data
- Rectification - Correct inaccurate or incomplete information
- Erasure - Request deletion of your personal data
- Portability - Receive your data in a structured format
- Restriction - Limit how we process your information
- Objection - Object to certain processing activities
6. Cookies and Tracking
We use cookies to enhance your experience and analyze platform usage. Types include:
- Essential cookies - Required for platform functionality
- Performance cookies - Help us understand how you use our platform
- Functional cookies - Remember your preferences and settings
You can manage cookie preferences through your browser settings or our cookie preference center.
7. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Investment-related data may be retained for up to 7 years as required by financial regulations.
8. International Transfers
Your data is primarily processed within the European Economic Area. Any transfers outside the EEA are protected by appropriate safeguards including standard contractual clauses approved by the European Commission.
9. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or platform notification.
10. Contact Information
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
3 More London Riverside
London SE1 2RE
United Kingdom
Privacy Questions & Answers
How do we protect your data?
We use bank-grade AES-256 encryption, secure data centers, regular security audits, and strict access controls to protect your personal and financial information.
What are your GDPR rights?
You have the right to access, correct, delete, or restrict processing of your data. You can also request data portability and withdraw consent at any time.
Do we share your data?
We only share data with verified investors during the funding process, and only with your explicit consent. We never sell personal data to third parties.
How long do we keep your data?
We retain data only as long as necessary for business purposes and legal requirements, typically 7 years for financial records and 3 years for general business data.